To provide a safe and healthy environment for all of our patients and staff, please know that we expect all patients and staff to treat one another with mutual courtesy and respect at all times. If you are a patient or family member visiting our practice, please follow these guidelines:
-Our practice follows a zero tolerance policy for aggressive behavior directed by patients against our staff.
-Please be courteous with the use of your cell phone and other electronic devices. When interacting with any of our staff, please put your devices away and set the ringer to silent.
-Adults are expected to supervise their children.
-If you have any questions about your care, or are unhappy with the service received in our office, please contact a manager or provider before you leave the office so that any clarifications about your care or the services you received can be addressed.
The following behaviors are prohibited:
-Possessing or carrying any firearms or weapons while in our office.
-Making threats of violence through phone calls, letters, voicemail, email, or other forms of written, verbal or electronic communication.
-Physically assaulting or threatening to inflict bodily harm
-Making verbal threats to harm another individual or destroy property
-Damaging business equipment or property
-Making menacing or derogatory gestures
-Making racial slurs or cultural slurs, or other derogatory remarks
If you are subjected to any of these behaviors or witness inappropriate behavior, please report to any staff member. Violators are subject to removal from the facility and/or discharge from the practice.